Popular Articles
FortiClient VPN - How to Access the Company Network.
Master Builders and Master Builders Insurance Brokers use FortiClient VPN to access the company network. This user guide provides information on important VPN functions. Contents 1. Access 2. VPN Features - Why do I need VPN Access? 3. ...
Multi Factor Authentication (MFA) Guide - Microsoft Authenticator
Master Builders requires multi-factor authentication (MFA) to enhance security by ensuring that access to systems and data is protected through multiple layers of verification. Contents 1. Download the Microsoft Authenticator Mobile App 2. Set up ...
Microsoft Teams Troubleshooting
Microsoft Teams This article covers some of the common issues users experience in Microsoft Teams. Contents 1. Common Troubleshooting Methods a. Clear Cache - Reset & Repair b. Micosoft Teams Web Client 2. Audio and Microphone Issues 3. Camera Issues ...
Account Locked Out
Account Lock outs are frustrating and occur regularly. This article aims to reduce these occurances and provide insights around it's appearance.. MBAV Environment Conditions: Lock out occurs when a users credentials are incorrectly input into a login ...
Sync Sharepoint Document Libraries
This article covers how to sync a Sharepoint Document Library to File Explorer 1. Navigate to the desired Sharepoint Library 2. From the top level directory of the Document Library - Click Sync Do not sync folders in sub-directories - this can cause ...